A key part of the Services business unit at CSide, Consulting and Professional Services offers services in the areas of business and process consulting, competence development, network and service optimization, security solutions as well as integration and customization of CSide and complementary 3rd party products; driving a solutions approach.
In the global IT and service platform arena where the whole industry is in rapid and revolutionizing transition, CSide Consulting and Professional Services helps our customers achieve their goals for sustainable business success – growth and profitability. We consult on solutions for their key business challenges and provide the integration skills and resources to deliver solid measurable results and business outcomes.
When designing our products we have been careful to provide all the features required to streamline large scale rollouts. We have taken equal care to ensure that we are prepared to support telecommunication carriers with end-to-end solutions, from business consultancy, to training and maintenance services.
Our consultants are dedicated to work with customers to generate new revenues and optimize their CAPEX and OPEX, as well as to reduce the risks involved when introducing new technologies (including multivendor equipment) or launching new services to their customers. We also optimize existing services and networks, resulting in an increase in the end users’ quality of experience, leading to improved satisfaction and therefore reduced churn.
To launch new services and applications quickly, operators are also required to cope with the increasing complexity of different service platforms in a network. We as CSide Services provide the standardized Service Delivery Framework (SDF) to make the launch of new services and applications quicker and easier to integrate and operate; thus delivering solutions quicker to market and reducing the total cost of ownership.
CSide Consulting and Systems Integration is built on Centralcasa’ established strengths, heritage, consolidating a wealth of talent and more than 10 years' experience. Our strengths are our people, our execution capability, end-to-end understanding in mobile and fixed line communications and a comprehensive and compelling service portfolio for a converging world.